Protection of Personal Information (POPIA) Notice
Last updated: January 1st 2025
1. Introduction
At Capital Foundry (Pty) Ltd, your privacy is important to us. We are committed to protecting the personal information of our clients, partners, website visitors, and service users in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This page outlines how we collect, process, store, and protect your personal information.
By engaging with our services, visiting our website, or interacting with us electronically or otherwise, you acknowledge that you have read and agree to this notice.
2. What is Personal Information?
According to POPIA, personal information refers to any information that can identify a natural or juristic person. This includes but is not limited to:
- Full name
- Identity number
- Contact details
- Physical or email address
- Employment information
- IP address or device information
- Company information (for juristic persons)
3. Purpose of Collection
We collect personal information for legitimate business purposes including:
- To respond to your inquiries or requests
- To deliver services and manage service agreements
- For billing, payment, and accounting purposes
- For marketing and communication purposes
- To comply with legal or regulatory requirements
- For internal research, reporting, and data analysis
- To ensure the security of our platforms and data
4. How We Collect Your Information
Your personal information may be collected directly or indirectly through:
- Website contact forms and newsletter opt-ins
- Phone calls or email communication
- Business proposals, contracts, and service agreements
- Cookies and analytics tools used on our website
- Event registrations or webinar sign-ups
5. How We Store and Protect Your Information
Capital Foundry takes reasonable technical and organisational steps to protect your data from misuse, loss, unauthorised access, alteration, or disclosure.
Security measures include:
- Encrypted data storage
- Password-protected systems
- Firewall and anti-malware technologies
- Limited access to personal data on a need-to-know basis
- Secure backup and disaster recovery protocols
6. Sharing of Personal Information
We do not sell or share your personal data with third parties unless:
- Required by law
- Required for the fulfilment of our service (e.g., payment processors, CRM providers, subcontractors under NDA)
- You have provided explicit consent
All third parties we share data with are bound by confidentiality and data protection agreements in line with POPIA.
7. Your Rights Under POPIA
Under POPIA, you have the right to:
- Request access to your personal information
- Correct or update any of your personal details
- Object to the processing of your information in certain instances
- Request deletion or destruction of personal information no longer needed
- Lodge a complaint with the Information Regulator (South Africa) if you believe your rights have been violated
To exercise any of these rights, please contact us using the details below.
8. Retention of Information
Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations. Once no longer needed, the data will be securely destroyed or de-identified.
9. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. These may collect anonymous data for analytical purposes. By continuing to use our website, you consent to the use of cookies. You can manage cookie preferences in your browser settings.
10. Changes to this Notice
We reserve the right to update this POPIA notice from time to time. Any changes will be posted on this page and will be effective immediately. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact our Information Officer:
Capital Foundry (Pty) Ltd
Information Officer: Romeo Mashile
📧 Email: info@capitalfoundry.co.za
🌐 Website: www.capitalfoundry.co.za