Capital Foundry Privacy Policy
Effective Date: January 1st 2025
Capital Foundry (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal data from you when you interact with our website, services, or through direct communications. The types of personal data we collect may include:
- Personal Identifiers: Name, email address, phone number, and other contact details.
- Account Information: Username, password, and preferences for account management.
- Financial Information: Payment information such as credit card details or billing information when you make a purchase or use our services.
- Usage Data: Information about your interactions with our website and services, such as IP address, browser type, device information, and pages viewed.
- Cookies and Tracking Data: We use cookies to enhance user experience and track usage patterns on our website. This helps us improve our site and services.
2. How We Use Your Information
The personal data we collect is used for the following purposes:
- To Provide Services: To deliver and improve our products and services, fulfill your requests, and provide customer support.
- To Communicate: To send transactional communications such as billing updates, account information, and service-related notifications.
- To Personalize User Experience: To enhance the content and functionality of our website and services, tailoring them to your preferences.
- To Analyze and Improve: To monitor and analyze website usage, identify trends, and improve the performance of our website and services.
- To Process Payments: For payment processing and to detect fraudulent transactions.
- For Marketing and Promotions: To send marketing emails and updates if you have opted in, or if permissible under applicable laws.
3. Sharing of Information
We do not sell or share your personal data with third parties for their own marketing purposes. However, we may share your information with the following:
- Service Providers: We share data with trusted third-party vendors who provide essential services such as payment processing, hosting, email communication, and data analytics. These vendors are required to protect your data and use it only for the purpose of providing their services.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
- Legal Obligations: We may disclose personal data to comply with applicable laws, legal processes, or to respond to lawful requests by public authorities.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect data about your interactions with our website. Cookies help us improve our website functionality, deliver personalized content, and analyze user behavior. You have the option to control the use of cookies through your browser settings, although this may limit some features of our website.
5. Data Security
We take the security of your personal data seriously. We implement industry-standard security measures, including encryption, firewalls, and secure server protocols to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to protect your data to the best of our abilities.
6. Your Rights Regarding Personal Data
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You have the right to request corrections to any inaccurate or incomplete personal data we hold about you.
- Deletion: You can request that we delete your personal data under certain conditions, such as when it is no longer necessary for the purposes for which it was collected.
- Opt-out of Marketing: You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
- Data Portability: You have the right to request a copy of your personal data in a machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact us using the contact details provided below.
7. Children’s Privacy
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information promptly.
8. International Data Transfers
If you are accessing our website or services from outside the country in which we operate, please be aware that your personal data may be transferred to and processed in countries that may have different data protection laws than your country of residence. By using our website and services, you consent to such transfers and processing of your data.
9. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. When personal data is no longer needed, we will securely delete or anonymize it in accordance with applicable laws.
10. Third-Party Links
Our website may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices of such external sites, and we encourage you to review their privacy policies before providing any personal data.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Capital Foundry
Email: support@capitalfoundry.co.za
13. Legal Basis for Processing Personal Data
Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, we rely on the following legal bases to process your personal data:
- Consent: We may process your personal data if you have given us explicit consent to do so.
- Contractual Necessity: We may process your personal data when it is necessary to fulfill a contract or provide services to you.
- Legitimate Interests: We may process your personal data when it is necessary for our legitimate interests, such as to improve our website and services or to communicate with you effectively.
- Legal Obligation: We may process your personal data if it is necessary to comply with legal obligations or to protect our rights.
14. Data Subject Requests
As a data subject, you have the right to submit requests regarding your personal data, such as accessing, correcting, or deleting your information. You also have the right to object to the processing of your data in certain circumstances, or to withdraw consent previously given. To submit a request, please contact us through the details provided in Section 12.
15. Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee data protection matters and ensure compliance with privacy laws. The DPO can be contacted at support@capitalfoundry.co.za for any inquiries regarding the protection of your personal data.
16. Compliance with Data Protection Laws
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in California, USA, and other national privacy laws. Our practices are designed to align with these regulations to ensure the security and privacy of your data.